26/07/2012
Customer Feedback from Nicholas Paul W.
Rental Car London (United Kingdom)
MAJOR PROBLEM!!!
The Car I was hired was ILLEGAL.
The Road Fund (TAX Disc) had EXPIRED the previous month!!!
I didn't realise this until the day I returned it.
I checked the car for damage but I didn't measure the depth of the tread, test the emissions, etc.
Surely HERTZ should be contractually obliged to provide a legal car?
Very disappointing!!!