FAQ

When picking up the hire car, the main driver must present:

• Proof of identity

• The credit card in his/her name that was used as reservation.

• Driving licence

• Voucher or booking confirmation

Pets may only be allowed subject to agreement with the car rental supplier. This is something that needs to be checked before you pick-up the rental car.

Surf boards, bicycles, etc., may only be allowed in exceptional cases. Again, this should be settled in advance.

Check the hire car for damage and have this confirmed in writing by a member of staff at the location. This needs to be done before pick-up and after drop-off. If you don’t get this in writing you run the risk of being charged afterwards. If the location is closed at drop-off, we recommend that you document the state of the vehicle using a camera or camera phone for future reference.

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