FAQ

Is there a cancellation charge?

As a special customer service, we will bear for you, up to 24h before the pick-up time of the rental, the cancellation charges. This is especially relevant when the cancellation terms of the car rental provider states something different.

If you cancel within 24 hours prior to rental, the regulations and conditions of the car rental provider prevail. Please note that in this case, cancellation charges may apply and as a customer, you have to pay them.

Please contact us if you have any questions.

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